Compliance: content or process
>Content needs to be read and analyzed
A lesson I was taught years ago by a COO, responsible for over 10,000 employees. We were implementing a compliance solution and we were discussing alerts to his business leaders. He just, told me: ââ¬Å10 alerts a year, nothing more. Skip August and December for holiday seasons, and you'll have a maximum of 1 alert a monthââ¬Â. Anything more would not be read.
So, content needs to be read and analyzed. I am afraid nothing happens automatically here. Technology can provide the tools for searching and gap analysis, but in the end of the day the compliance expert will have to translate the alert into business language. Technology can then assist to analyze and communicate to business users, help analyzing gaps and manage policies and procedures. The process of organizing all this deserves much more attention. This is where technology can really make a difference. Best practices help to reduce costs, reduce frustration, reduce the risk of non-compliance and help to focus on that what really matters: assisting the business in doing the job properly. More information on Compliance.