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Terms and Conditions

Pricing
You will find the pricing scheme for all open roster courses in the course catalog.

Terms and conditions
For existing BWise customers, the terms and conditions in the agreement are applicable.

Cancellation Policy
Cancellation must always be in writing, at which the cancellation date will be the date of receipt of the written cancellation by BWise.
In the event of an Open Roster Course, the cancellation costs will be a percentage of the course price, namely:

• up to and inclusive twenty (20) working days before start of the course: 0%.
• twenty (20) up to and inclusive ten (10) working days before start of the course: 50%.
• less than ten (10) working days before start of the course: 100%.

You can substitute a participant enrolled for a course by another person if this has been notified to BWise before the start of the course. Such a replacement will not result in additional costs.

BWise reserves the right to cancel course dates due to insufficient enrollment. Participants will be notified of cancellations within seven calendar days of the
course start date. If a course is cancelled for any reason by BWise, any pre-paid registration fees will be refunded. BWise is not responsible for airline penalties related to the cancellation of BWise courses or events. Please be aware of the airline restrictions regarding non-refundable airline tickets when purchasing an airline ticket.