Support

BWise Customer Support Center International

The International BWise Customer Support Center can be reached Monday through Friday, 24x5 EST, US holidays excluded, at +1-866-428-5907 (US toll free) or +91-97406-10757. You can also send an e-mail to USsupport@bwise.com. Note that your actual support time window depends on the SLA for your organization. 

BWise Customer Support Center Netherlands

BWise Customer Support Center Netherlands can be reached during office-hours (9 am - 5 pm CET), Dutch holidays excluded, at +31 73 6464 919. You can also send an e-mail to support@bwise.nl.

Online Service Desk

If you have a valid username and password you can access BWise’s Online Service Desk. If you do not have a username and password, please contact your Customer Support Center via e-mail at the appropriate email address.

Using the Online Service Desk, you can register incidents yourself and track any progress regarding your incidents and changes. You will also get access to our knowledge base, in which you will find extende information about our BWise Solutions. The knowlegde base also provides links to any downloads, updates and resources which are available.

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